$25.5 million in investment for Nicaragua free zones

©image: Corporación Zonas Francas Nicaragua

Mexican manufacturing companies C&C Apparel, C&C Industries and C&C Las Mercedes were authorized to operate under the free zone system. Said companies will take over the operations of Nien Hsing, which is in the process of closing operations in Nicaragua, reports said.
GD Maquilador de Nicaragua S.A, of Mexican origin, will also set up in Nicaragua.
Almori BPO Services and Etelecare Global Solutions Nicaragua S.A, will be established and will offer Call Center services.

Source: elnuevodiario.com.ni

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eTelecare to open service center in Nicaragua, will employ 500

August 2008

The company, which is dedicated to Business process outsourcing (BPO), has plans to start operating at the end of 2008, and to hire 500 people.

The service center, which will provide customer care, sales and technical support in both Spanish and English, will be installed in Managua and should open during the fourth quarter of 2008.

Nicaragua: $4.2 million investment for Contact Center

September 2008

Almori BPO Services, which has been operating in the country for more than five years, will expand its operations and expect to generate between 1,500 and 2,000 new jobs.

The company announced an alliance with e-Telecare Global Solutions.
e-Telecare Global Solutions is the strongest company in the contact center industry in the world, having more than 16 thousand positions in Asia and 2000 in the US, and will create some 500 additional positions over a three-year period at an investment of $8.15.

eTelecare Secures Agreement with New Client

February 2009

eTelecare Global Solutions has expanded an agreement with a leading telecommunications provider whereby it will provide an additional queue to this longstanding client's inbound sales program.

The additional services — designed to help the client’s U.S. customers add new communications lines or upgrade to newer or higher-tier phones — will be delivered from a new contact center located outside Managua, Nicaragua operated by eTelecare Nicaragua, a joint venture between eTelecare and Almori BPO Services, Inc.

Stream Starts Operating in Nicaragua

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Stream Global Services, a Call Center company, began operating after merging with eTelecare.

$2.7 million were invested in the company’s new offices at Ofiplaza building, which employ 600 workers.

“Stream is currently analyzing to hire additional staff in various countries of the region. They could make an announcement in the next three months”, reported Elnuevodiario.com.ni.