With an investment of nearly one million dollars, the company opened its offices in the Torre Futura in San Salvador, where it employs 15 executives.
The project to modernize the 911 service, at a cost of $ 14 million," is the first step for Cable & Wireless to reach its goal of providing other services in El Salvador and at the same time transform it into its platform for expansion to other markets", reported Elmundo.com.sv
It is expected that the new system will be in operation in March 2012.
Source: elmundo.com.sv
More on this topic
April 2011
Cable & Wireless has been awarded the $14 million contract to modernize the country's emergency telephone service.
Four companies had submitted bids for the 911 emergency number modernization project.
The project's requirements included the installation and integration of a call center, 50 security cameras for San Salvador, the capital city, and the fitting of a global positioning system (GPS) to the entire fleet of El Salvador's police (PNC) vehicles to enable their exact location to be pinpointed as they attend emergencies.
March 2009
Four companies submitted their bids for the project to modernize the 911 emergency system which is expected to be operational in October.
Prensagrafica.com published: "Among the demands made by the police corporation are the installation and integration of a call center, the placement of a Global Positioning System (GPS) on the entire vehicle fleet of the PNC (National Civil Police) that would show the exact location of the units at the time of emergency service and the installation of 50 surveillance cameras throughout the San Salvador metropolitan area; all with their respective monitoring centers in the 911 offices."
September 2008
Telecommunications company, Americatel, is betting on call centers and will base its call center operations, which it previously shared with Guatemala, in El Salvador.
Regina Ungo, business development manager for Americatel, commented that this initiative is because the company is forwarding its plans to make a transition from telephone and carrier services in the country to focus more on call center services, a process that will not be completed until next year.
April 2012
President Mauricio Funes has vetoed a decree giving the regulator, SIGET, the power to set tariffs for international calls.
The president has vetoed legislative decree 1032 which gave the Superintendency of Electricity and Telecommunications (SIGET in Spanish) the power to establish interconnection charges on international incoming calls when using intermediate operators.
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