Call Center Certification Company Opens in Costa RicaOn November 2009, Benchmark Portal started operating from Costa Rica.Friday, February 12, 2010 ![]() The company offers consulting and certification in call center best practices. Source: elfinancierocr.com Convergys Opens Operations in Costa RicaOctober 2010 Convergys, an American company specializing in the service area, opened its third center in the country. eTelecare to open service center in Nicaragua, will employ 500August 2008 The company, which is dedicated to Business process outsourcing (BPO), has plans to start operating at the end of 2008, and to hire 500 people. U.S. Companies Analyze Investing in HondurasFebruary 2010 Representatives from call center and outsourcing companies told president Porfirio Lobo their intention of investing in the country. Sykes Opens Third Call Center in Costa RicaFebruary 2012 The multinational Sykes has increased its operations in Costa Rica, where it opened its third call center this week, a $2 million investment that aims to create 700 jobs.
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