Guatemala: Call Center to Create 5,000 new jobs

By the end of 2011, the call center industry will have created 5,000 new jobs making a total workforce of 27,000 people.

Wednesday, October 12, 2011

With respect to service exports, the expectations are for more than $ 194 million,

The sector, which continues to experience strong demand, has developed a strategy with targets for 2015, said the coordinator of the Committee on Contact Centers and BPO’s at Agexport, Guisela Flores Guzman.

Siglo21.com.gt points out in an article, "The operations are growing by 20% annually according to Agexport. The goal for 2015 is to increase exports by 10 points and generate 50,000 jobs, and revenues exceeding $500 million, according to Flores. "

More on this topic

Capgemini Creates 500 Jobs in Guatemala

March 2009

Its Business Process Outsourcing center currently employs 300 people and expects to expand its payroll by 500 employees during 2009.

According to Prensalibre.com, the Center for Business Process Outsourcing (BPO) “has two divisions: Data processing and call center installations.

Analysis of Labor Flexibility in Honduras

April 2009

The proposal for half-time work hours, part-time work hours and hourly work would generate about 3 thousand new jobs.

The proposal, submitted to the government by the National Association of Manufacturers, ANDI, would create jobs in manufacturing, security services and call centers, among others, according to what Alejandro Alvarez, vice president of the Honduran Council of Private Enterprise (COHEP) told Laprensahn.com.

Eight Call Centers Come to Honduras

July 2009

The call centers have been authorized by the National Telecommunications Commission to operate and create 1,000 jobs.

Two of the registered call centers will be located in Tegucigalpa, and the other six will be located in San Pedro Sula. The companies are Asesores Gerenciales, Globanet, Telefonia IP, Telesis, America de Inversiones, Latincon, Axioma Empresarial and Inversiones Hada.

El Salvador's call center industry consolidates

July 2008

Members of the Call Center Association, which consists of seven companies, employs more than 7,000 persons, and it plans to hire 1,000 more before the end of the year.

The call center industry is expanding rapidly, and at this point is starting to consolidate. It's growth has spawned a strong demand for qualified employees.

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