Honduras proposes training for call center operators

©image: Hitachi Data Systems Hitachi

Ivan Vasquez reports in an article on ElHeraldo.hn that "In the last few days Tim Searcy, CEO of American Teleservices Association (ATA), and Jason Fine, CEO of the Contact Center Institute (CCI), and Gretchen McKinney, Vice President of CCI, have visited the country in order to develop a model similar to the one developed in the Dominican Republic in the services sector.

Source: elheraldo.hn

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