New Sykes Operations Center in Costa Rica

The company, which currently employs over 3,300 people at its two contact centers, has not yet released details of the investment.

"This is believed to be the first contact center in the country operating south of the metropolitan area.

Sykes came to Costa Rica in 1999 having bought Acer Information Services, becoming the first call center in the nation for outsourcing and employing some 240 employees", reported Elfinancierocr.com

Source: elfinancierocr.com

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The direct sales company invested $2 million to open a service center.

The first shared service center for the Americas will provide financial and accounting services for the region and in its first two years of operation will generate 160 direct jobs.

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April 2009

With an investment of less than $1 million, the Wallenius Wilhelmsen Logistics Company began operations in the country.

The company, which specializes in BPO (Business Process Outsourcing), has 30 job openings and it expects to have a staff of 50 people by the end of the year.

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With a $ 5 million investment, Q Group has entered the business process outsourcing industry.

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Concentrix Invests in New Contact Center in Costa Rica

January 2009

The global knowledge process outsourcing (KPO) company has made an equity investment in Occidental Business Services of Costa Rica.

Concentrix now has the ability to service North American, European and Latin American markets with Spanish, the third most prevalent language spoken in the world, as well as other language requirements.