Sitel Expands Call Center Presence in Nicaragua

©image: PhotoXpress

The new call center will serve American English and Spanish speaking consumers.

The 1,951 m2 facility will add more than 450 agents to the established Sitel base in Nicaragua, thus reaching a total of nearly 3,000 employees in the country. The facilities will be ready to be occupied in December 2010 and Sitel expects the initial call during the first quarter of 2011.

Sitel established presence in Nicaragua in 2008 providing technical support and customer service to Fortune 1,000 companies in the areas of wireless, consumer electronics, media, banking and other financial product lines.

Source: Business Wire

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