Telephone Operators Seek Customers in Costa Rica

With various promotions and discounts, the main operators in the Costa Rican telecommunications market have begun competing for corporate customers that may want to integrate all their services with one provider.

This can enable a company to pay just one bill that covers services including Internet, fixed telephone lines and cell phones.

With the ExpoTelecom 2011 event as a backdrop, operators are offering products tailored to both large corporations and small and medium-sized companies.

An article in elfinancierocr.com comments that Movistar and Claro have started the process of signing up companies but are unwilling to give details of their commercial plans until they officially enter the market.

Source: elfinancierocr.com

More on this topic

Costa Rica's Comptroller Approves Claro and Telefónica

June 2011

The comptroller has endorsed their contracts; they may begin operations two weeks after being notified.

The Controller General of the Republic has stressed that the contract with the companies involves not only the installation of the network, but provision of mobile services as well.

Claro Opens 40 Stores in Costa Rica

November 2011

The phone company America Movil has launched operations in Costa Rica, with the opening of 40 outlets.

Claro has begun selling its products and services in Costa Rica, with an extensive network of branches in various parts of the greater metropolitan area.

With various promotions ranging from discounts on postpaid plans to packages in which the phone is free, the company expects to earn a place in the recently opened telecommunications market in Costa Rica.

Complaints about Price Fixing in Cell Phone Companies

August 2011

At the start of privatisation of the cellular market in Costa Rica, the Mexican company Claro is questioning agreements between the Instituto Costarricense de Electricidad (ICE) and the Spanish run Telefónica.

The complaint filed by Claro to the Superintendency of Telecommunications (Sutel) indicates that in the access and interconnection agreement signed between the ICE and Telefonica, there are clauses where both companies are committed to not charging prices below the cost of services rendered, considering interconnection charges as a common expense to both parties.

Telefónica Challenges Contract Between ICE and Claro

October 2011

Between the Spanish company and other players in the market there are 30 objections to the agreement between the Instituto Costarricense de Electricidad and America Movil's Claro.

Among the questionable items under review by the Telecommunications Authority is the possibility that confidentiality agreements could be made and alleged monopolistic practices.