Administration Services
in Central America
Friday, May 18, 2012
The country is in third place in Latin America and 18th in the list of 100 countries with the best conditions for outsourcing in the world.
San Jose, Costa Rica, is the third best city in Latin America, second only to Sao Paulo, Brazil, and Buenos Aires, Argentina, in terms of favorable conditions for the outsourcing industry.
Friday, May 18, 2012
The municipal authorities of San Pedro Sula are preparing the documents for a tender for a parking regulation and collection of charges project in the city.
The mayor of San Pedro Sula and the Public Private Partnership Association will carry out the proposed controlled parking project in order to bring order to the streets and avenues of the city, which has 830 parking spaces.
Friday, May 4, 2012
Allied Global has announced plans this year to add 800 jobs to its operations in Guatemala, making a total of 3,200 employees in Central America.
Along with the opening of 800 new jobs in Guatemala, Alejandra Rivas, marketing manager of the company, said they have plans to open a new call center in Honduras in May.
Wednesday, April 4, 2012
A bill entitled "English for All" aims to promote English language learning, so the country may take advantage of many job and development opportunities that it is currently missing out on.
The project "English for All Act" is among a package of economic recovery bills being promoted by the economy committee of Parliament, said the representative Pedro Muadi Menendez, from the ruling Partido Patriota to Lahora.com.gt.
Tuesday, April 3, 2012
The mining company Hemco is diversifying its activities and investing $138 million in hydropower, forestry and call centers in Bonanza on the Nicaraguan Atlantic.
Hemco Nicaragua SA is a good example of how private initiatives can contribute to the social and economic development of a country with its increase in investment following a strategy of diversification.
Thursday, March 29, 2012
Language Line Services announced it will double the translation and interpretation services it provides to the United States in the form of 911 calls, legal proceedings in courts, and health services.
A statement from CINDE reads:
Language Line Services will double its operation in Costa Rica
• The company has been operating in the country for 10 years and provides real time interpretation services for English-Spanish calls in the U.S., such as 911 calls, legal and health services, among others.
Monday, March 26, 2012
The Salvadoran Coffee Council stated that the" tender has been created because PROCAFE has not been fully complying with transfer and research services."
The Salvadoran Foundation for Coffee Research (Procafé) is the body that usually provides transfer and technological research services as well as statistics generated by the coffee sector, services which have now been put out to tender. The receipt of bids will be on Monday 26th and six institutions have requested details and conditions, including Procafé.
Friday, March 23, 2012
The National Authority of Public Services is putting out to tender services for the organization of the Summit ‘Conexión de las Américas’ (Connection of The Americas).
The services to be procured include organizing, planning, assembly and disassembly of the Summit of the Americas event.
Thursday, March 22, 2012
The new tower it has moved to in San Jose, Costa Rica, will allow the company to hire 25% more personnel, which now totals 900 employees.
Aegis expands its footprint in Costa Rica
March 21, 2012 Zoom In Zoom Out
900-seat contact center provides for growing client engagements
Monday, March 19, 2012
Costa Rica has established itself as service center for international companies, who are encouraged by its human capital and the fact that it is in the same U.S. time zone.
About 110 service companies in the free zone generated $1.66 billion in 2011, equivalent to 33% of the county’s total exports.
Monday, March 19, 2012
As part of its expansion plan in the region, the utility plans to open two new call centers in Guatemala this year.
The new centers will employ about four thousand workers, one will be opened in the capital and the other in the province, said Manuel Apraciio, director of Transactel in Guatemala.
Thursday, March 15, 2012
The Secretary of Labor, Felicito Avila, recognizes the obstacles that bureaucracy puts in the way of investors.
While a new call center, funded with Guatemalan capital, starts operations in San Pedro Sula giving jobs to hundreds of young people, another, backed with Philippino capital, is closing because of the slowness or refusal of the authorities to grant free zone privileges, and is about to make about 600 workers redundant.
Friday, March 2, 2012
The battle rages between companies to procure staff with the necessary skills, especially proficiency in a second language, for their call centers.
The call center industry in Panama, which employs 12,000 people in total, has three major competitors: Dell, Sitel and Star Contact, companies with several thousand employees in a market where the supply of bilingual human resources is reaching its maximum.
Wednesday, February 29, 2012
The Panama Maritime Chamber has published the characteristics of the person who will replace Alemán Zubieta at the head of the Canal’s administration.
"A professional versed in the field of maritime transport with extensive experience in large scale engineering and project management." "Possessing a broad view of the impact of the canal as the main axis of movement of cargo and auxiliary services to the ships."
Thursday, February 23, 2012
The agency Invest In Guatemala has announced the start of construction of a data center for GBM, an American subsidiary of IBM, with an investment of $70 million.
GBM, a subsidiary of IBM, will lay the foundation stone in March for the construction of a new complex to house a data center in Guatemala, which will enable provision of a ‘cloud computing’ service for Central American companies.
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