Management
in Central America
Thursday, February 2, 2012
Many companies focus only on measuring their customers’ satisfaction, but to know the levels of internal satisfaction is crucial to overall success in getting customer satisfaction, says author Rosanne D’Ausilio.
“Not many companies do this. Their focus seems to be on the external customer only. But knowing what’s going on with internal customers is key to improving the satisfaction of external ones,” D’Ausilio says.
Thursday, January 26, 2012
Executives of companies whose customers are other businesses, rely increasingly on the Internet to find information to guide them in the decision making process.
B2B (Business to Business) companies are a growing presence on the Internet, due to the fact that the number of its customers using the Internet for their business decisions is also increasing.
Friday, January 20, 2012
How I can sell more? Why aren’t customers buying from me? Am I losing out?
Any entrepreneur or executive needs to perform permanent and constructive self-criticism by asking questions such as "How I can produce and / or sell more? Why aren’t customers buying from me? Am I losing out ? ", so says Juan Vega Gonzales, director of PROMIFIN, a program sponsored by the Swiss Cooperation in Central America.
Tuesday, January 17, 2012
The Enade forum 2012 under the theme "Commitment to democracy, El Salvador Does Have a Future", will be held on February 13th .
Organized by the Association of Private Enterprise (ANEP), the forum brings together various business sectors.
Monday, January 16, 2012
The speed of technological change threatens to dramatically shorten the lifespan of companies who do not make innovation the bread and butter of their existence.
If your company has a tendency to rest in bureaucracy, or to react only when the market demands, it will likely have a shorter life span, and the cause of its death will surely be the so called creative destruction.
Thursday, December 22, 2011
Along with wishing our dear readers a Merry Christmas and a Happy New Year, we would like to inform you that from December 23 to January 1 we will be in editorial recess.
We will resume our daily selection of Central American business news, and our daily newsletter CentralAmericaData Express, on January 2, 2012.
Thursday, November 17, 2011
There is no faster and more effective way of dooming a good product to failure, than by choosing the wrong pricing strategy.
Companies often put great effort and investment into launching new products. However, everything can go wrong when the pricing strategy fails. Let's look at five examples that can ruin a good project, according to Ariel Baños, economist at Fijaciondeprecios.com and author of "The Secrets of Prices" (Ed. Doubleday, 2011):
Tuesday, November 15, 2011
In terms of salary, knowing when to say no to the boss has its advantages.
In her article for CNNexpansión, journalist Ivonne Vargas analyses the results of an investigation conducted by the United States Management Academy.
Tuesday, November 15, 2011
To fill a position it is customary to choose candidates from those in the labor market, but many of these may be mediocre malcontents.
In reality, the way to get the best people is to look among those who are enjoying their current job, and who are not actively looking to change firms or position, but would accept an attractive offer. They are called "passive job seekers."
Wednesday, November 9, 2011
People with a high emotional IQ are a positive influence on work groups. Everyone wants to work with them.
This ability to mediate the mood of a group is considered one of the virtues of Emotional Intelligence as defined by author, psychologist and journalist Daniel Goleman, who generated great interest in the role that emotions play in thinking, decision making and individual success when he published the book Emotional Intelligence in 1995.
Tuesday, November 8, 2011
The growing trend of change in economies led by the conservation of the environment is creating a demand for a workforce with new skills.
The employment potential arising from the transition to a greener economy cannot be exploited unless new skills related to green jobs are developed, says a study by the ILO covering 21 countries, which together represent about 60 percent of the world population.
Wednesday, October 26, 2011
"Where there is good discipline, there is order and where there is order, fortune is rarely lacking" Niccolo Machiavelli.
An analysis of discipline as a component of the character of successful people is the subject of a column by Luz Mary Salamis in Prensa.com.
Friday, October 21, 2011
Employers are placing more and more value on employees ability to get involved and to take the initiative to do things independently, using innovative ideas.
Being an entrepreneur does not necessarily mean being the founder of a new businesses, but can also mean having an innovative attitude to finding solutions to problems and the habit of transforming challenges into opportunities. And that is something that can be done from inside companies.
Tuesday, October 18, 2011
The National Competitiveness Center will hold for the sixth consecutive year, the National Competitiveness Forum, on Thursday 27th and Friday 28th October at the Hotel Inter Continental Playa Bonita.
In the opening ceremony, on October 27th , the keynote speech will be given by Luis Alberto Moreno, chief executive of Inter-American Development Bank (IDB).
Friday, October 14, 2011
Success is not a destination but a journey without end, which requires a positive attitude, team playing mentality, a mindset for continuous improvement and responsible outlook.
With over 20 years of experience as an executive of IBM, in the ever turbulent business environments of Latin America, the engineer Enrique Baliño says the success is not a destination but a journey without end, and that successful people have to develop four key attitudes: positivity, team playing, continuous improvement and accountability.
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